Joined: Mar 02, 2012
Posts: 122
Location: Lublin, Poland
My friend reinstalled his steam and was asked to write in the verification code witch had been sent to his e-mail adress. Actually there was nothing on his email. He applied for another code several times. The codes were sent but with 3 hour delay and none of them was valid, I mean Steam asked for the latest one. He applied for a code once again but since than (about 30 hours ago) he has receiverd nothing at all.
Joined: Mar 24, 2009
Posts: 2012
Location: Washington
I would have one sent again and then check my spam folder. If there still is nothing, or there is a huge delay I would contact the folks at Valve/Steam with my issue.
Joined: Mar 02, 2012
Posts: 122
Location: Lublin, Poland
That's what he did but in the meantime we are looking for the solution.
Joined: Jul 12, 2007
Posts: 13676
A coupe of things spring to mind first make sure that the email address sending the activation code is set as a known email. Also if using a email client try accessing via website.
Check both steam forums and news see if they are having issue likewise with the email service.
Other than this it may just be a case or waiting till a less busy time
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Joined: May 31, 2011
Posts: 2631
Location: Fort McMurray, AB
My first validation codes went to my Junk Mail box for my ISPs' email server, so I never got it directly. Odd that it took so long though. I've had to do that about a dozen times now and they always showed up right away.
-- Of all the soles I've ever tasted, his had the most ....cumin. --
Joined: Mar 02, 2012
Posts: 122
Location: Lublin, Poland
Well, I'm not sure what was the reason but steam support took care of this and everything is fine.
Joined: Feb 12, 2013
Posts: 306
Location: North Bay Ontario Canada
sounds like the password times out before he can apply them this has happened to me....good luck
